1. Pledge on privacy

The term “Personal Data” as used in this Privacy Policy refers to information such as your name, e-mail address, telephone/mobile number that can be used to identify you and any other information that is directly or indirectly linked to you. Generally, Chyowe will only process your Personal Data as described in this Privacy Policy. We may also process your Personal Data as permitted or required by applicable laws or in response to lawful requests from government authorities, including to meet national security or law enforcement requirements. We are committed to processing your Personal Data lawfully and fairly, ensuring it is used only for specified, explicit, and legitimate purposes.

2. Information we collect

2.1 Chyowe  may collect information from:

• Service providers that make user-generated content from their services available to others, such as local business reviews or public social media posts;
• Communication service providers, including email providers and social networks, when you permit Chyowe to access your data on such third-party services or networks. If you choose to register to use the Website using your social network or any such other account details (e.g., Facebook, Website ID, Google), you will provide Chyowe or allow your social network to provide Chyowe  with your username and public profile;

2.2 Information Chyowe  collects by automated means

If you use the Website, Chyowe may collect the following information by automated means:

• Internet Protocol (“IP”) address;
• Information about your use of the Website;

2.3 Non- Personal Information

Chyowe may de-identify personal information that Chyowe has collected from you through the Website and combine it with de-identified information about other users, information from third parties, and/or publicly available information. Chyowe may also collect information other than Personal Information from you through the Website when you visit and/or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Chyowe to identify you personally. The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such as the use of cookies with consent. Chyowe may store temporary or permanent ‘cookies' on your device.

We ensure that de-identified data cannot be re-associated with you, maintaining your privacy in compliance with applicable laws.

2.4 Website visitor ship information

Chyowe gathers information from the Website activity, such as data on the number of people who visit the Website, the pages they visit, the duration of their stay, etc. Website visitorship information inter alia includes:

• Collected on an aggregate, anonymous basis, which means no personally identifiable information is associated with this data;
• Gathered through the use of web server logs and cookies;

2.5 Personal Information

You may choose to provide Chyowe with Personal Information through the Website, like:

• Contact information, such as your telephone/mobile number and email address;
• Your profile searches conducted by you and the reviews submitted by you;
• Information obtained from the account you use to login to the Website such as your username, the information you disclose in your user profile, and your photograph.
• Information about services received/ rendered on the Website;
• Your location, collected with your consent.
• Any other information you choose to provide.

2.6 Indirect Information

• Your use of certain third-party services on the Website also requires Chyowe to collect such information as is considered necessary for that purpose (“Indirect Information”);
• While Chyowe may collect Indirect Information when You access or use Chyowe Website, Chyowe  collects User Information only from You with Your prior consent unless there are other legal grounds for doing so, as further specified in this Privacy Policy. Where You provide Chyowe with User Information of third parties, Eshopbox understands that You have obtained the consent of such third parties, and have sufficient rights, approvals, and licenses to provide such information to Chyowe. You agree to indemnify and hold Chyowe harmless from any claims arising from the provision of third-party information without proper consent
• We comply with applicable data protection laws in India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

4. Use of cookies

Chyowe, along with its vendors and service providers, uses cookies and similar technologies ("Cookies") to automatically collect information, measure and analyze website usage, enhance user experience, and improve Chyowe services in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

Cookies are small files placed on your device that enable the Website to provide certain features and functionality. By continuing to use our Website, you consent to the use of Cookies, unless you choose to manage your preferences.